We help public services tackle messy problems.

public sector consultants

Want to do great work online? Check out our upcoming training. Find out more.

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What we do.

We pioneered the use of Agile as a means of transforming services in the public sector. In the last 10 years we’ve helped hundreds of services to improve outcomes for real people, quickly.

Our work.

Our passion is for helping organisations improve the lives of the most vulnerable people in society. We work on the things that really matter. Whether online or in-person we help public services, NGOs and charities to implement innovative solutions to their most complex challenges through consulting, coaching and training.

Consulting
Consulting

For us, consulting doesn’t mean having all the answers. We bring together people who feel the pain of a service not working well to understand the problem they are facing, to design solutions and to put them into practice. We facilitate, we coach and we teach.

Consulting
Training with Basis
Agile Training

We pioneered the use of Agile in public services and deliver the only Agile training programme designed with and for the public sector. Our Agile Master in Public Services programme has now been attended by over 800 delegates from across the public and social sectors.

Training
Online Collaboration Events
Online Collaboration Events

By combining the use of facilitation techniques that promote participation with digital tools that enable collaboration our events are the antithesis to the ‘death by slides’ webinar.

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Imapct Sprints
Impact Sprints

We use Impact Sprints to help teams develop and test solutions to messy problems, quickly. Drawing inspiration from Google Ventures’ Design Sprints, General Electric’s GE Workout and Lean’s Kaizen Blitz we’ve spent 10 years honing our own approach and have used it to tackle challenges and improve outcomes with hundreds of services in the public sector.

Impact sprints
Startup in Residence
Leadership and Coaching

Our work is helping you build the requisite leadership craft to match this critical time in history. But leading is a choice not a role. Raise your hand to lead and we will support your leadership development.

Startup in Residence Basis
consulting

Consulting

For us, consulting doesn’t mean having all the answers. We bring together people who feel the pain of a service not working well to understand the problem they are facing, to design solutions and to put them into practice. We facilitate, we coach and we teach.

training icon

Agile Training

We pioneered the use of Agile in public services and deliver the only Agile training programme designed with and for the public sector

globe dispersed working

Online Collaboration events

By combining the use of facilitation techniques that promote participation with digital tools that enable collaboration our events are the antithesis to the ‘death by slides’ webinar.

clock icon

Impact Sprints

We use Impact Sprints to help teams develop and test solutions to messy problems, quickly. Drawing inspiration from Google Ventures’ Design Sprints, General Electric’s GE Workout and Lean’s Kaizen Blitz we’ve spent 10 years honing our own approach and have used it to tackle challenges and improve outcomes with hundreds of services in the public sector.

lightbulb icon

Leadership and Coaching

Our work is helping you build the requisite leadership craft to match this critical time in history. But leading is a choice not a role. Raise your hand to lead and we will support your leadership development

Train with us.

If you’re interested in our training, chances are you’ve heard about our Agile Master in Public services. To date over 600 people have been through the programme who now are now using an Agile approach to tackle their most complex challenges on a daily basis.


Although we pioneered the use of Agile in the public sector, we’re not one trick ponies. Our Service Transformation Programme draws on learning from the fields of Agile, Design Thinking, Lean and Adaptive Leadership to give you the skills you need to transform services and improve outcomes for citizens in your communities.

Our team is here for you.

Our team has rich experience of enabling transformation across the public sector. What unites us is a determination to have real impact through our work.

“I relish opportunities to create order where there is confusion.”

Rebecca Roberts

“What really makes me tick is knowing that I help people to deliver better services that improve people’s lives.”

Matt Barnaby

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We respect your privacy and will never share your data with any third parties. For information on our privacy policy alternatively, contact us at [email protected].

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