We help public services tackle messy problems.

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News: Want to do great work online? Check out our new programme of online training for dispersed teams. Find out more.

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What we do.

We pioneered the use of Agile as a means of transforming services in the public sector. In the last 10 years we’ve helped hundreds of services to improve outcomes for real people, quickly.

Our work.

Our passion is for helping organisations improve the lives of the most vulnerable people in society. Whether it's online or in-person, we help design better services for homeless people, to ensure young people thrive and that older people can live independently for longer. We work on the things that really matter. We think our work is honourable and important.

Consulting
Consulting

For us, consulting doesn’t mean having all the answers. We bring together people who feel the pain of a service not working well to understand the problem they are facing, to design solutions and to put them into practice. We facilitate, we coach and we teach.

Consulting
Training with Basis
Training

Our agile service transformation programme is widely regarded as the most effective training programme in the public sector. Rather than ‘death by PowerPoint’, delegates are given just enough theory to test out what they’ve learnt in a simulated environment. Testing their new skills in practice ensures the learning sticks.

Training
Dispersed Working
Dispersed Working

We’ve partnered with THE online facilitation experts, ReesMcCann to develop a new programme of training aimed at helping teams to develop the skills they need to continue to do great work online. Regardless of whether you’re trying to figure out how to keep your team motivated or want to learn how to run truly engaging remote workshops, we’ve got you covered.

dispersed working
Imapct Sprints
Impact Sprints

We use Impact Sprints to help teams develop and test solutions to messy problems, quickly. Drawing inspiration from Google Ventures’ Design Sprints, General Electric’s GE Workout and Lean’s Kaizen Blitz we’ve spent 10 years honing our own approach and have used it to tackle challenges and improve outcomes with hundreds of services in the public sector.

Impact sprints
Startup in Residence
Startup in Residence

Our programme connects startups with local authorities to solve challenges that matter most to your community. Through our partnership with World Startup we provide access to mentoring and finance to help incubate great ideas and make them happen.

Startup in Residence Basis
consulting

Consulting

For us, consulting doesn’t mean having all the answers. We bring together people who feel the pain of a service not working well to understand the problem they are facing, to design solutions and to put them into practice. We facilitate, we coach and we teach.

training icon

Training

Our agile service transformation programme is widely regarded as the most effective training programme in the public sector. Rather than ‘death by PowerPoint’, delegates are given just enough theory to test out what they’ve learnt in a simulated environment. Testing their new skills in a low risk environment ensures the learning sticks.

globe dispersed working

Dispersed Working

We’ve partnered with THE online facilitation experts, ReesMcCann to develop a new programme of training aimed at helping teams to develop the skills they need to continue to do great work online. Regardless of whether you’re trying to figure out how to keep your team motivated or want to learn how to run truly engaging remote workshops, we’ve got you covered.

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Impact Sprints

We use Impact Sprints to help teams develop and test solutions to messy problems, quickly. Drawing inspiration from Google Ventures’ Design Sprints, General Electric’s GE Workout and Lean’s Kaizen Blitz we’ve spent 10 years honing our own approach and have used it to tackle challenges and improve outcomes with hundreds of services in the public sector.

lightbulb icon

Startup In Residence

Our programme connects startups with local authorities to solve challenges that matter most to your community. Through our partnership with World Startup we provide access to mentoring and finance to help incubate great ideas and make them happen.

Train with us.

If you’re interested in our training, chances are you’ve heard about our Agile Master in Public services. To date over 600 people have been through the programme who now are now using an Agile approach to tackle their most complex challenges on a daily basis.


Although we pioneered the use of Agile in the public sector, we’re not one trick ponies. Our Service Transformation Programme draws on learning from the fields of Agile, Design Thinking, Lean and Adaptive Leadership to give you the skills you need to transform services and improve outcomes for citizens in your communities.

Our team is here for you.

Our team has rich experience of enabling transformation across the public sector. What unites us is a determination to have real impact through our work.

Dennis

“I have a passion for enabling transformational change that sticks; turning ideas into effective practice & behaviours.”

Dennis Vergne

Matt

“What really makes me tick is knowing that I help people to deliver better services that improve people’s lives.”

Matt Barnaby

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