Visitors to our website
When someone visits www.basis.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
How do we collect information from you?
As part of the registration process for our monthly e-newsletter and general enquiries we collect personal information. We use that information for a couple of reasons: to tell you about things you’ve asked us to tell you about; event you’ve signed up to, to contact you if we need to obtain or provide additional information; to check our records are right. We do not pass on or trade email lists with other organisations and businesses.
We use a third party provider, MailChimp, to deliver our newsletter and emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
We use a third party provider, Eventbrite, to sell event tickets through. For more information, please see Eventbrite’s privacy notice.
You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing [email protected]
What type of information is collected from you?
The personal information we collect might include your name, company name, department, address, email address, IP address, and information regarding what pages are accessed and when.
How is your information used?
We require this information to provide you with a better service, it could be used for the following:
- Internal knowledge on our clients and services
- We may contact you to ask questions and build relationships
- We may use the information to improve our products and services
- We may periodically send emails about upcoming events, news or other information which we think you may find interesting
- We may distribute certificates via postal address for any accreditation gained by attending a course.
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Links to other websites
Our website may contain links to external websites. Once you leave our website and navigate to these pages we do not accept responsibility for the protection of your privacy or data.
You should exercise caution and ensure you check the privacy policies of any websites you visit.
Access to your personal information
If you are part of our email marketing list you can ask to be removed at anytime either by clicking unsubscribe at the bottom of the email or by contacting us via email at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of the personal information which we hold about you under the Data Protection Act 1998. If you would like to see what details we hold on you or wish to have your personal data deleted please contact us via email at [email protected].
If you believe that any information we are holding on you is incorrect or incomplete, please email us at [email protected].
How do we store data?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure all data is stored in a safe and secure place.
We use a system of classifying the different types of cookies which we use on the Website, or which may be used by third parties through our websites.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.
How long are cookies stored for?
Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.
Cookies used on the Website
Any information collected will not have any identifying data. It is statistical data about our visitors and how they have used our site. No personal details will be shared that could identify you.
We may assemble information about your common internet use with a cookie file. When used, the cookies are downloaded to your computer automatically. The cookie is stored on the hard drive, with transferred information. The data sought by the cookie helps us improve our website and any service offered to you.
Your browser has the ability to decline cookies. This is done by setting your browser options to decline all cookies. Note: if you do decline the download of cookies, some aspects of our site may not work or allow you access.